Delivery & Returns
Free delivery on EVERYTHING!
We have no minimum order charge on our website.
We use a combination of couriers including Royal Mail, Parcel Force and Amazon Logistics. Once your order is placed, our friendly computer will configure whom is the best courier to use based on the size/weight - its science! As such, if you order multiple items they may be delivered at different frequencies - but don't be alarmed they will all turn up. They may also arrive in Amazon branded packaging, because Amazon like us.
All your deliveries should be made (as long as you can stay home) within 3 working days from placing an order - this can sometimes be longer / or shorter ;-)
All our orders are sent using tracked and insured services.
We are fair as fair can be.
If your delivery turns up damaged, defective quality product, incorrect or not at all, we will make it right and replace or refund your items - you decide. We only ask that you let us know as quickly as possible so let's chat.
If you order an item by mistake or no longer want it, returns/refunds are accepted at our discretion. We do not accept returns if the item has been opened due to the nature of the products that we sell. Don't sweat it though, let's talk.